Order management for ecommerce — Orders without manual work

From customer order to delivery — automated. Pick & pack, backorders, delivery tracking and supplier integration in the same system.

Why Ecombooster?

Manual order handling

Orders copied between systems. Paper pick lists. Manual communication with suppliers.

Backorders getting lost

Orders for non-stocked products fall through the cracks. Customers waiting without updates.

Evenings and weekends

Order handling requiring manual work outside office hours. Not sustainable in the long run.

How Ecombooster helps

1

Automatic order flow

Orders fetched automatically from your webshop. Pick lists generated, shipments booked.

2

Smart backorder management

Products not in stock are automatically ordered from supplier. Customer gets ongoing status updates.

3

Pick & pack

Efficient pick lists and packing flows. Scan, pack, ship — directly in the platform.

4

Shipping integrations

Connect with shipping providers for automatic booking and tracking. Your webshop's shipping options are mapped to the right service at the carrier, so an order placed as "Home delivery" is booked as exactly that without anyone re-picking it by hand.

5

The waybill prints itself

When the shipment is booked the waybill goes straight to the packing station printer — no download step, no file to hunt for. Pick and packing slips can be sent to the same printer from a phone or tablet out on the floor.

6

Returns you know about in advance

Announced returns show up as expected before the parcel comes back, so goods receiving knows what is on its way in and stock is not guessed at. The return stays linked to its original order all the way through. On registration a putaway sheet prints for the whole batch in one document, regardless of how many customer orders the returns came from — built from the stock transactions actually written.

7

The order that never got sent is visible

Purchase orders created but never placed with the supplier are flagged in the list. A red marker also shows how many customer orders are waiting on goods that were never actually ordered — a problem otherwise invisible until the customer calls. Overdue delivery dates are coloured by how late they are, so "late since Monday" can be told apart from "late since last year". Order lines that will never be delivered can be closed with a stated reason instead of being booked as received, with no stock movement written.

8

Split shipments, each with its own tracking

An order going out in two rounds — part now, the rest when the backorder lands — is handled as two bookings, each with its own tracking number, documents and status. Both appear in Pick and Pack and both labels are fetched automatically, so you can answer where a single parcel is without guessing.

9

Pickup without the paper pile

One pickup manifest per carrier replaces a signing sheet per delivery — every consignment, recipient, parcel count and weight on one sheet, in two copies for the driver's signature and your own. Fraktjakt's other paperwork (consignment lists, pro forma, CN22 and CN23) is listed in the same place, and a document covering several orders is deduplicated automatically. At booking you also see what additional insurance costs and what the carrier already covers, so the decision is made with both figures in front of you.

10

Reports for the whole chain

A reports hub brings together sales and margin per product, brand, category or supplier compared with the previous period, supplier delivery performance, purchasing per supplier and month, stock movements and stocktaking differences, time from order to shipped, new and returning customers, and backorders over time.

11

Know what freight costs you

The freight report sets the cost of shipping booked through Fraktjakt against what the customer paid, per carrier, service and month, and counts freight built into the product price. Orders where shipping lost money are listed, and a worklist shows higher-priced products without a freight add-on, sorted by units sold.

12

Return rate per article

Return statistics count returned orders, units and value for any period, show the return rate against what was sold month by month, and which articles are returned most. Everything can be exported to Excel, and every registered return stays in a history by day.

Ready to automate?

Tell us about your business and we'll show you how Ecombooster can save you time and money.

Book a demo